Building the future of fair and defensible healthcare decisions
The Center for Independent Dispute Resolution (C-IDR) is a leading provider of independent dispute resolution and clinical review services for the healthcare industry. We bring together expert medical and legal professionals with advanced technology to deliver fair, accurate, and defensible determinations.
Founded with a commitment to independence, integrity, and innovation, C-IDR serves health plans, providers, and other healthcare stakeholders across the United States. Our services support compliance with federal and state requirements while ensuring that every case receives thorough expert review.
We believe that the combination of highly qualified human expertise and intelligent technology creates the best outcomes for all parties involved in healthcare disputes and clinical reviews.
We maintain strict independence and neutrality in all our reviews and determinations, free from conflicts of interest or bias toward any party.
Every case is evaluated impartially based on evidence, clinical standards, and applicable legal frameworks to ensure fair and defensible outcomes.
Our network includes board-certified physicians and trained legal professionals who bring deep knowledge and experience to every review.
We protect sensitive information with HIPAA-compliant, SOC 2 certified infrastructure and rigorous security protocols.
We leverage intelligent technology to enhance efficiency and accuracy while keeping expert judgment at the center of every decision.
Our processes are built to meet and exceed federal and state requirements, with comprehensive documentation and audit readiness.
Independent Dispute Resolution (IDRE): We provide certified IDRE services under the federal No Surprises Act, handling payment disputes between health plans and providers with trained legal arbitrators who ensure compliance and fairness.
Independent Clinical Review (IRO): Our IRO services offer specialty-matched physician reviews for external reviews, medical necessity determinations, and utilization management decisions across all medical specialties.
Technology-Enhanced Workflows: We use advanced automation to structure data, synthesize clinical histories, and surface relevant evidence—always keeping expert reviewers in full control of final determinations.
Our systems, processes, and data environments are audited, secure, and built to meet and exceed federal and state requirements
Accredited
SOC 2 Type II Attested
Member
Contact us to discover how C-IDR can support your organization with independent, expert-driven healthcare decisions.